Effective Date: July 26
Welcome to Sparkle Janitorial (“we,” “our,” “us”). By accessing our website, requesting a quote, scheduling a service, or engaging our commercial cleaning services, you agree to these Terms and Conditions. Please read them carefully.
By using our website or services, you confirm that you are authorized to enter into a binding agreement on behalf of yourself or the business you represent. These Terms govern your access to our website and your use of the cleaning services provided by Sparkle Janitorial throughout East Texas.
Sparkle Janitorial provides commercial cleaning services, including general office cleaning, floor cleaning, window cleaning, bathroom cleaning, carpet cleaning, surface cleaning, trash removal, and disinfection services. Services are tailored to each facility based on its size, operations, and cleaning priorities.
We reserve the right to:
While we make every effort to describe our services accurately, specific results may vary depending on the condition, size, and requirements of each facility.
3.1 Quotes and Service Plans
Quotes and cleaning plans are prepared based on the information you provide about your facility. Final pricing may be adjusted following an assessment of your space, scope of work, or changes to your requirements. All service plans are subject to acceptance by both parties.
3.2 Scheduling
Cleaning services are performed according to the schedule agreed upon in your service plan, whether daily, weekly, or on a customized basis. We ask that you provide reasonable notice for any changes, rescheduling, or cancellations, as outlined in your service agreement.
3.3 Payment Terms
Payment is due according to the terms specified in your service agreement or invoice. You are responsible for any applicable taxes or fees. Late or missed payments may result in suspension of services until the account is brought current.
3.4 Pricing
Prices are based on the scope of services and may change with notice if your facility’s needs, size, or cleaning frequency change. We reserve the right to correct pricing errors before services are performed.
To perform scheduled cleaning, you agree to provide safe and reliable access to your facility, including any necessary entry instructions, keys, or access codes. You are responsible for ensuring that access information is accurate and up to date.
We treat all access details as confidential and use them solely to perform your requested services. We are not responsible for delays or incomplete services caused by inaccurate access information or restricted entry.
To help us deliver the best possible results, you agree to:
We stand behind the quality of our work. If you are not satisfied with a completed cleaning, please notify us within the timeframe specified in your service agreement. We will make reasonable efforts to address and correct the issue promptly. Our goal is consistent, dependable service you can rely on with every visit.
Either party may cancel or modify a service agreement in accordance with the notice terms outlined within it. We reserve the right to suspend or terminate services in the event of non-payment, unsafe working conditions, or a breach of these Terms. Any prepaid amounts for services not yet performed will be handled according to your service agreement.
By using our website, you agree to provide accurate information, use the website lawfully and responsibly, and refrain from interfering with its functionality or security. Unauthorized use, including hacking, scraping, or misuse of content, is strictly prohibited.
All content on our website, including text, graphics, images, logos, and designs, is the property of Sparkle Janitorial or its licensors. You may not copy, reproduce, distribute, or use our content without prior written permission.
Sparkle Janitorial is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, delays in scheduled services, or circumstances beyond our reasonable control.
Our maximum liability for any claim related to our services is limited to the amount paid for the specific service in question. Nothing in these Terms limits liability that cannot be excluded under applicable law.
Sparkle Janitorial maintains appropriate business insurance as required for commercial cleaning operations. Details regarding coverage may be provided upon request in connection with a service agreement.
Your personal and business information is handled in accordance with our Privacy Policy. We take reasonable steps to protect your data and use it only to provide services, improve our operations, and communicate with you.
We rely on third-party providers for functions such as payment processing, scheduling, and website operation. We are not responsible for the practices or performance of these external services.
We may update or modify these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of our website or services means you accept any updates.
If you have questions about these Terms and Conditions, please contact us:
Sparkle Janitorial
We keep things simple and dependable. Provide accurate information, communicate your needs, and our team will deliver the consistent, professional cleaning your business deserves, every visit.